We take data protection seriously. Your personal and payment information is secured through:

SSL (Secure Socket Layer) encryption for secure data transmission

Restricted access to authorized personnel only

Firewalls and continuous security monitoring

Regular system assessments and updates

Employee data protection training

We use SSL encryption to ensure that all sensitive data, including payment details, is transmitted securely.

We only collect data necessary to fulfill your orders, provide support, and comply with legal requirements.

We do not collect data for advertising or resale purposes.

Types of personal information we may collect include:

This information may be collected when you:

Our primary purpose is to deliver products and services—not to collect personal data.

We use your personal data to:

Fulfill and ship orders

Communicate regarding your account or purchases

Respond to support requests

Improve website performance and service quality

Comply with applicable laws and regulations

Send marketing content if you have opted in (you can unsubscribe at any time)

You may at any time:

Request access to or deletion of your personal data

Correct inaccurate or outdated information

Withdraw consent to marketing communications

Request data portability or restriction of use (where applicable by law)

To submit a request, email us at: service@stepmotech.com

We use cookies to:

Remember items in your cart

Maintain session preferences

Analyze site traffic and performance

You can manage cookie preferences in your browser settings.

We do not sell, rent, or trade your personal information.

We only share your data with:

Trusted third-party partners who process payments, manage orders, or provide support

Government agencies, if required by law

Logistics providers for delivery purposes

All partners are bound by confidentiality and data protection agreements.

We never use your information for advertising purposes without your explicit consent.

We retain your personal data only as long as necessary to:

Complete your transactions

Meet legal or regulatory requirements

Support legitimate business interests (e.g. fraud prevention)

After this period, your data will be securely deleted or anonymized.

This Privacy Policy is governed by and interpreted in accordance with the laws of the United States and China, depending on your country of residence and local data protection requirements.

If you have questions or concerns about this policy or how we handle your personal information, please contact us at:

Email: service@stepmotech.com

We appreciate your trust and are committed to safeguarding your privacy at every step.